PLESURAMED Refund Policy

At PLESURAMED Generic Pharma Store, our main goal is to take care of our customers and provide them with the best quality generic drugs as well as an excellent and very respectful service. The main information of this order return policy is specifically the terms and ties for order return and refund at PLESURAMED.

1. Eligibility for Refunds

PLESURAMED is very happy to give refunds where the situation being faced is as follows:

  • Order received items are damaged or defective
  • Wrong items shipped
  • Allergic reactions or severe side effects (with medical proof)
  • Order cancellation before shipping

PLESURAMED also advises that refunds for opened or used products will not be processed unless they are defective or lead to adverse reactions.

2. Refund Process

When the customers want to refund the PLESURAMED order, they have to call the PLESURAMED customer service within 14 days of getting the order. The customers will need PLESURAMED’s assistance to process the refund, they will be told of applicable methods like this one:

  • Filling out a refund request form
  • Supplying photos of the damaged products
  • Returning the product to PLESURAMED (if needed)

Every refund request will have to be analyzed separately by PLESURAMED to make a final decision after a period of time.

3. Refund Timeframe

Once PLESURAMED confirms that the customer is due a refund, it will take 5 to 10 days to process the refund. PLESURAMED will never tell how much time it takes for the refund to cover-up in the customer’s account because it all depends on the payment method and the financial institution the customer prefers.

4. Shipping Costs

If the refund is the result of the product being defective or the wrong one being shipped to the customer, PLESURAMED is the one who takes care of the shipping costs. In other cases, customers have to cover the return shipping expenses.

5. Non-Refundable Items

PLESURAMED is not authorized to refund precription medications and broken seals or tampered packaging. Also, they cannot return the items that were not lavablished by them in the first instance.

6. Exchanges

PLESURAMED offers exchanges where some of the products delivered are damaged or a different item instead. So you can get in touch with the customer service of PLESURAMED to make an exchange.

7. Cancellations

People who may feel like canceling their orders can do so because PLESURAMED allows them to for a full refund but only before the shipping of the order. However, the standard return police will metadata the order that was already shipped.

8. Quality Guarantee

PLESURAMED protects its products and extends its line with the same. If the thing that a customer received is faulty, the PLESURAMED will replace it or the customer will get the money back.

9. Fraudulent Claims

PLESURAMED decision to involve some of the customers in doing fraudulent refund claims will be taken as right one and thus, PLESURAMED can be brutal about that.

10. Changes to Refund Policy

PLESURAMED can make updates on this refund policy anytime, hence it is your duty as a client to perpetually go through the process.

11. Contact Information

Any questions that need to be answered or any refunds that need to be started are part of the process where the company is contacted so feel free:

  • Email: [plesuramed@gmail.com]
  • Phone: [PLESURAMED phone number]
  • Address: [PLESURAMED physical address]

Purchasers are clearly showing an understanding for this refund policy by purchasing from PLESURAMED that they have read, understood, and are in full compliance with the refund policy.